Problems with Video Auto-Rotation

We give our developers the flexibility to set the orientation of the video showing in their app. Despite this flexibility, we highly recommend using the auto-rotate option, so that the video orientation can match how the device is being held. For portrait apps specifically, auto-rotation enables the user to rotate the phone so that the video can occupy the entire screen and potentially lead to higher conversions.

If your videos are not auto-rotating, there are several possible causes, because there are multiple ways to set orientation within an app. The most common reason is that orientation was set at a project level. Even though Vungle's default setting is to autorotate, a master orientation setting like that would cause our ads to show in portrait mode, too.

If our guess is correct, you can enable auto-rotation by simply setting your portrait orientation at a view controller level. We use this in our test apps:
- (BOOL)shouldAutorotate
    return NO;
You won't need to change anything in the Vungle settings.


Need further assistance, feel free to reach out to us, we’re here to help!

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