Why is my account or app deactivated?

If you find that your Liftoff account or your app has been deactivated, you may have violated our publisher terms. You can review them here.

Please review your application for any violation of our publisher terms, especially Section 4(D):

Ad Restrictions. Developer may not, and may not authorize or encourage any third party to: (i) generate fraudulent impressions of, or fraudulent clicks on any Liftoff Ads, including through repeated manual clicks, the use of robots or other automated tools or any other method that may lead to artificially high numbers of impressions, downloads, installs or clicks; (ii) edit, modify, filter, or change the order of the information contained in any Liftoff Ad, or remove, obscure or minimize any Liftoff Ad in any way; (iii) redirect an end user away from any web page or app accessed by an end user after selecting or clicking on any part of a Liftoff Ad ("Advertiser Page"), provide a version of the Advertiser Page different from the page an end user would access by going directly to the Advertiser Page, or intersperse any content between the Liftoff Ads and the Advertiser Page; and (iv) utilize incentivized installs. Developer shall promptly notify Liftoff if it suspects that any third party may be tampering with, abusing or manipulating the Liftoff Platform or the Liftoff Ads within the Developer App. Liftoff may suspend Developer’s use of the Liftoff Platform and/or terminate this Agreement immediately should Developer violate the foregoing provisions of this Section, and Developer shall not be entitled to any revenue associated with the applicable campaign(s).

If you find that your account or application has been deactivated without violating our publisher terms, please contact Liftoff Support.


Need further assistance, feel free to reach out to us, we’re here to help!

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